Isiphephelo pays registered claims within 48 hours — no waiting periods on accidental death, no chasing forms at the office. Cover from R3,000 to R100,000 per family member.
Most funeral cover dies in the claims process. We rebuilt it from scratch around speed and dignity.
From R3,000 to R100,000 per person. Add up to 12 family members on one policy — no separate applications.
When the time comes, your family sends the death certificate and ID. We verify and confirm by phone the same day.
Average payout time is under 48 hours, paid directly to the named beneficiary — not the funeral parlour.
This is the same calculator your customers use — adjust tier and family size and the quote updates instantly.
* Waived entirely for accidental death. No waiting period on policy transfers from another provider.
Members log in to see their cover, update beneficiaries, and track claims live — so your office stops fielding "is my policy still active?" calls.
Policy #ISP-228841 · Family Plan
Death certificate & ID verified — 19 June
Verified against policy terms — 20 June
Expected in account by 22 June, 17:00
No broker commission stacked into your premium. No fine print on payout day.
Starter cover for one person
Cover for you and your spouse
Up to 6 family members
Maximum cover, up to 12 members
"My uncle's claim was paid in two days. My old policy took three weeks and they still wanted six more documents."
"We moved our whole stokvel's families onto Family Plans. Twenty-two people, one dashboard, no more spreadsheet."
Our average claim is paid in 48 hours from the day all documents are verified — death certificate, ID, and a completed claim form. Most delays happen when documents are incomplete, not on our side.
Six months for natural causes on new policies, waived completely for accidental death. If you're transferring from another funeral cover provider with proof of continuous cover, we waive it too.
Yes, anytime through your member dashboard. Adding someone new restarts the waiting period for that person only — your existing cover is untouched.
The named beneficiary on the policy, paid directly into their bank account. We never pay a funeral parlour directly unless the beneficiary specifically instructs us to.
Takes four minutes. No medical exam under R50,000. First premium only due after your cover is confirmed.